Donation Cancellation & Refund Policy
Kotmari Budhiya Mata Mandir has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Kotmari Budhiya Mata Mandir expects that all donors will exercise due care and diligence while making donations. Kotmari Budhiya Mata Mandir also recognizes that a donation may be made erroneously or donors may change their minds. Kotmari Budhiya Mata Mandir will examine the request for a refund of the donation and endeavor to make the refund. Kotmari Budhiya Mata Mandir may also seek proper explanations and reasons from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.
Your refund request must contain the details such as Date of Donation, Amount of Donation, and Mode of Donation i.e. Credit Card or Online Payment, and should reach the Kotmari Budhiya Mata Mandir via email on info@kotmaribudhiyamatamandir.com within 2 days from the date on which you made the donation. The refund process may take 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.